PrivacyPolicy

Manos de Seda Nail Studio is a nail salon located in Houston, Texas, providing professional nail care and beauty services, including manicures, pedicures, acrylic nails, gel nails, and nail art.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, use our online booking system, or make a payment through our website.

We collect only the information that is reasonably necessary to provide our online booking services, manage appointments, communicate with clients, and process appointment deposits.

When you make an appointment through our website, we may collect the following information:

• Your name.
• Your phone number.
• The service you select.
• The date and time of your appointment.
• Information related to your appointment and booking status.
• Information related to your payment transaction, such as the amount paid and payment status.

Our online booking system does not require you to create a customer account.

You can book an appointment by selecting a service, choosing an available date and time, providing your name and phone number, and completing the required deposit payment.

We do not require you to create a username or password in order to book an appointment.

A 20% deposit of the selected service price is required to secure an appointment.

Payments made through our website are processed by Stripe, a third-party payment service provider.

When you proceed to payment, your payment information is processed through Stripe's payment infrastructure. Manos de Seda Nail Studio does not directly store the complete credit or debit card number or CVV in our own booking system.

Stripe may collect and process payment and transaction information as necessary to provide its payment services, prevent fraud, comply with legal requirements, and process the transaction.

For more information about how Stripe handles personal information, please review Stripe's Privacy Policy:

We use the information collected through our website for purposes related to operating our salon and managing your appointment.

Your information may be used to:

• Create and manage your appointment.
• Confirm your reservation.
• Identify your appointment.
• Contact you regarding your appointment.
• Send appointment reminders when applicable.
• Notify you about changes to your appointment.
• Process cancellations or rescheduling requests.
• Process and confirm your appointment deposit.
• Maintain accurate business and transaction records.
• Prevent fraud, abuse, or unauthorized use of our booking system.
• Comply with applicable legal obligations.

We may use the phone number you provide during the booking process to communicate with you about your appointment.

These communications may include appointment confirmations, reminders, schedule changes, cancellations, rescheduling, or other information directly related to your appointment.

We do not require your phone number for unrelated purposes. Any use of your information for marketing communications will be handled in accordance with applicable law and your available choices.

Our standard online booking process does not require you to provide your home address, date of birth, Social Security number, password, or other unnecessary personal information.

We also do not ask you to provide your complete credit or debit card number directly to Manos de Seda Nail Studio through our booking form.

When you visit our website, certain technical information may be collected automatically by our website infrastructure or third-party technology providers.

Depending on the services and technologies implemented on the website, this information may include your IP address, browser type, device type, operating system, pages visited, date and time of access, and other technical information necessary to operate and secure the website.

The specific information collected automatically may vary depending on the technologies and third-party services used on our website.

Our website may use cookies and similar technologies that are necessary for the operation, security, and functionality of the website.

Depending on the technologies implemented on the website, cookies may also be used to remember preferences, understand website usage, or improve our services.

We will update this Privacy Policy if we introduce analytics, advertising, marketing, or other tracking technologies that materially affect how personal information is collected or used.

Manos de Seda Nail Studio does not sell your personal information.

We may share limited personal information with trusted third-party service providers when necessary to operate our website, manage appointments, process payments, maintain our technology infrastructure, or comply with legal obligations.

These providers may process personal information only as necessary to provide the services they perform for us or as otherwise permitted by applicable law.

Stripe is our third-party payment processor for online appointment deposits.

When you make a payment, Stripe may process information such as your name, payment method information, transaction amount, purchase information, and other information necessary to process and secure the transaction.

Stripe's processing of your information is governed by Stripe's own privacy policies and terms.

Our website may rely on third-party providers for services such as website hosting, database infrastructure, payment processing, communications, security, or other technical functionality.

The specific providers used by our website may change as our technology and business needs evolve.

Where third-party providers process personal information on our behalf, we take reasonable steps to use providers that are appropriate for the services they provide.

Manos de Seda Nail Studio does not sell your name, phone number, appointment information, or other personal information to third parties for monetary consideration.

We may share information with service providers when necessary to operate our business, process payments, manage appointments, maintain our website, prevent fraud, or comply with legal obligations.

We retain personal information only for as long as reasonably necessary to provide our services, manage appointments, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and protect our legal rights.

The amount of time we retain information may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal or legitimate business requirements.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Access to personal information is limited to individuals and service providers who reasonably need the information to perform their functions.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Depending on where you live and the laws that apply to your information, you may have certain privacy rights regarding your personal information.

These rights may include the ability to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain personal information, or obtain information about how your personal information is processed or shared.

Certain Texas residents may have additional privacy rights under applicable Texas law. The Texas Data Privacy and Security Act provides certain rights to eligible Texas residents, although the law does not apply to every business and contains specific exemptions and limitations.

Where applicable, we will process privacy requests in accordance with the law that applies to the request and the individual making it.

If you would like to request access to, correction of, or deletion of personal information maintained by Manos de Seda Nail Studio, you may contact us using the information provided below.

To protect our clients' information, we may need to verify your identity before completing certain privacy requests.

Please include enough information in your request for us to understand and process your request.

Our website and online booking system are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through our online booking system.

If we become aware that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete that information.

Our website may contain links to third-party websites or services.

For example, our website may provide links to Stripe or other external services.

Manos de Seda Nail Studio is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us using the information below.

Manos de Seda Nail Studio 4343 Telephone Rd, Suite A Houston, TX 77087 Phone: +1 (346)-562-0593 Email: maylinalvardo2002@gmail.com Website: ManosdeSedaByMay.com